Luxury MICE Sales Manager

Como-Metropolitan-London; City of Westminster; On-site; GBP 33,000 - 55,000; Full time

Benefits offered by this job

Employee rates

Free nights

Nobu discounts

Career development

Referral bonus

Wellness activities

Financial advice

Assistance program

Free meals

Uniform service

Holidays

Job summary

Como Metropolitan London in Mayfair is seeking an experienced MICE sales leader to drive group and event revenue. You will manage a small team of two, develop key accounts, and secure new business across corporate, agency, and association segments.

You will collaborate with Operations, Events and Revenue teams to ensure flawless delivery, deliver compelling proposals, conduct site visits, and present at industry events while forecasting and maintaining CRM data.

Qualifications

• Minimum three years’ experience in hospitality sales within the luxury segment.
• Proven background in hotel MICE or event sales, ideally within the London market.
• Strong communication, negotiation, and presentation skills.
• Ability to build and maintain long‑term client relationships.
• Knowledge of revenue management principles and CRM systems.

Responsibilities

• Prospect, identify, and secure new MICE business across corporate, agency, and association segments.
• Manage an active sales pipeline, conduct calls, attend industry events, and build strong client relationships.
• Prepare proposals, negotiate contracts, and convert leads into confirmed business.
• Collaborate with Operations, Events, and Revenue teams to ensure smooth event delivery and maximise revenue.
• Conduct site inspections and deliver presentations to prospective clients.
• Analyse market trends and competitor activity to identify growth opportunities.
• Maintain accurate forecasts, reports, and CRM data.
• Achieve monthly and annual sales targets for meetings and event revenue.
• Represent the hotel at trade shows, networking events, and sales missions.
• Complete expense reports accurately and in line with budget guidelines.
• Maintain up‑to‑date knowledge of competitor hotels and market trends.
• Lead, support and develop a team of two responsible for sales and planning.

Skills

Hospitality sales

MICE sales

Client relationships

Negotiation skills

Presentation skills

Tools

CRM systems

Job description

Como Metropolitan London in Mayfair is seeking an experienced MICE sales leader to drive group and event revenue. You will manage a small team of two, develop key accounts, and secure new business across corporate, agency, and association segments.

You will collaborate with Operations, Events and Revenue teams to ensure flawless delivery, deliver compelling proposals, conduct site visits, and present at industry events while forecasting and maintaining CRM data.