Luxury Keyholder — Brand & Guest Experience Leader

kate spade new york; Bicester; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Inclusive environment

Internal mobility

Volunteer day

Ambassador Programme

Social events

DEI initiatives

Employee discount

Incentive programme

Job summary

Kate Spade New York in the United Kingdom is seeking a Client & Service Expert to deliver the Kate Spade experience, drive sales, and develop a personal clientele through proactive outreach and client book.

The role emphasises exceptional customer service, strong product knowledge, teamwork, and operational excellence, with Keyholder responsibilities and opportunities for internal mobility and ambassador programmes.

Qualifications

• Professional selling and interpersonal skills required.
• Luxury goods experience preferred.
• Ability to multi-task and prioritise in a fast-paced environment.

Responsibilities

• Achieves individual sales goals and develops product knowledge across categories.
• Delivers exemplary customer service and builds personal client books.
• Executes store directives and handles POS transactions.
• Supports as Keyholder with store operations.

Skills

Professional selling skills

Interpersonal skills

Teamwork

Luxury goods experience

Job description

Kate Spade New York in the United Kingdom is seeking a Client & Service Expert to deliver the Kate Spade experience, drive sales, and develop a personal clientele through proactive outreach and client book.

The role emphasises exceptional customer service, strong product knowledge, teamwork, and operational excellence, with Keyholder responsibilities and opportunities for internal mobility and ambassador programmes.