Keyholder & Luxury Brand Experience Lead

TAPESTRY; Hull and East Yorkshire; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Inclusive working environment

Career progression

1 paid volunteering day per year

Ambassador Programme

Employee discount

Incentive programme

Job summary

Kate Spade New York, part of the Tapestry portfolio, is seeking a Client & Service Expert to deliver the ultimate Kate Spade experience in our UK store. You will achieve sales goals, expand product knowledge, and build a personal clientele through proactive outreach.

Join a brand that values inclusivity, offers development programs, volunteering days, and an attractive employee discount, with opportunities for internal mobility and regular social events.

Qualifications

• Professional selling skills and exceptional interpersonal skills.
• Prior luxury goods experience preferred.
• Proactive ability to multi-task and prioritize.

Responsibilities

• Achieves individual sales goals.
• Develops strong product knowledge across all categories.
• The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience.
• Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book.

Skills

Selling skills

Luxury goods experience

Multi-tasking

Teamwork

Job description

Kate Spade New York, part of the Tapestry portfolio, is seeking a Client & Service Expert to deliver the ultimate Kate Spade experience in our UK store. You will achieve sales goals, expand product knowledge, and build a personal clientele through proactive outreach.

Join a brand that values inclusivity, offers development programs, volunteering days, and an attractive employee discount, with opportunities for internal mobility and regular social events.