Keyholder - Luxury Retail & Brand Ambassador

Tapestry (Coach/Kate Spade); Cannock; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day

Employee discount

Ambassador Programme

Regular social events

Diversity initiatives

Job summary

Kate Spade New York in Cannock is seeking a Client & Service Expert to deliver the ultimate Kate Spade shopping experience. You will drive sales, demonstrate deep product knowledge across all categories, and build a personal client base through proactive outreach and excellent service.

The role emphasizes teamwork, visual standards, and operational excellence to ensure a premium luxury retail environment. Training and growth opportunities are offered within the Kate Spade brand.

Qualifications

• Professional selling skills and exceptional interpersonal skills.
• Prior luxury goods experience preferred.
• Proactive ability to multi-task and prioritize.
• Works well in a team environment.

Responsibilities

• Achieves individual sales goals.
• Develops strong product knowledge across all Kate Spade categories.
• Delivers exemplary customer service and Kate Spade experience.
• Develops a personal clientele using selling skills and client book.

Skills

Professional selling

Luxury goods experience

Interpersonal skills

Team player

Job description

Kate Spade New York in Cannock is seeking a Client & Service Expert to deliver the ultimate Kate Spade shopping experience. You will drive sales, demonstrate deep product knowledge across all categories, and build a personal client base through proactive outreach and excellent service.

The role emphasizes teamwork, visual standards, and operational excellence to ensure a premium luxury retail environment. Training and growth opportunities are offered within the Kate Spade brand.