Luxury Keyholder & Brand Experience Lead

Tapestry, Inc.; Cannock; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Inclusive work environment

Career progression

Volunteer day per year

Ambassador Programme

Social events

Equity & diversity initiatives

Employee discount

Incentive programme

Job summary

Kate Spade New York in Cannock is seeking a Client & Service Expert to deliver the Kate Spade experience, achieve sales goals, and build strong product knowledge across categories. You will provide outstanding customer service and contribute to the store’s success with enthusiasm for the brand.

As a keyholder and brand ambassador, you will develop a personal clientele, work closely with a team, and represent Kate Spade with style and integrity in a busy retail environment.

Qualifications

• Luxury goods experience preferred.
• Excellent selling and interpersonal skills.
• Ability to multi-task and prioritize effectively.
• Team-oriented with collaborative mindset.

Responsibilities

• Achieves individual sales goals.
• Develops strong product knowledge across categories.
• Delivers exemplary customer service and Kate Spade experience.
• Builds personal clientele through proactive outreach and client book.

Skills

Luxury experience

Sales skills

Multi-tasking

Team player

Job description

Kate Spade New York in Cannock is seeking a Client & Service Expert to deliver the Kate Spade experience, achieve sales goals, and build strong product knowledge across categories. You will provide outstanding customer service and contribute to the store’s success with enthusiasm for the brand.

As a keyholder and brand ambassador, you will develop a personal clientele, work closely with a team, and represent Kate Spade with style and integrity in a busy retail environment.