Luxury Housekeeping Office Coordinator – Pre-Opening

Hilton; Greater London; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

Free meals on duty

Development programmes

Travel programme for staff

Discounted stays for staff

Perks at Work

Holiday entitlement 28→33 days

Job summary

Hilton's Waldorf Astoria London - Admiralty Arch seeks a Housekeeping Office Coordinator to join the pre-opening team for a luxury hotel opening later this year.

You will support the Housekeeping department with admin, records, rostering and interdepartmental coordination to deliver Forbes-standard service and guest satisfaction.

This is an exciting opportunity to help shape the guest experience at a landmark property and to grow within a globally recognised hospitality group.

Qualifications

• Excellent verbal and written communication in English.
• Strong administration and IT skills.
• Committed to high levels of customer service.
• Flexible, able to adapt to varied situations.
• Able to work under pressure.
• Luxury hospitality experience preferred.

Responsibilities

• Support the Housekeeping team to uphold Forbes service standards.
• Carry out daily administrative activities for the Housekeeping department.
• Maintain accurate housekeeping records, schedules, reports, and service systems.
• Coordinate room status updates with Front Office and other departments.
• Manage and monitor housekeeping work orders and guest requests.
• Ensure timely, confidential communications with guests and staff.
• Prepare departmental reports and meeting minutes.
• Manage office filing systems and maintain records.
• Maintain supplies of office stationery and materials.
• Support roster administration, attendance, training, and onboarding.
• Build positive working relationships to support departmental effectiveness.

Skills

English communication

Administration

IT skills

Customer service

Flexibility

Working under pressure

Job description

Hilton's Waldorf Astoria London - Admiralty Arch seeks a Housekeeping Office Coordinator to join the pre-opening team for a luxury hotel opening later this year.

You will support the Housekeeping department with admin, records, rostering and interdepartmental coordination to deliver Forbes-standard service and guest satisfaction.

This is an exciting opportunity to help shape the guest experience at a landmark property and to grow within a globally recognised hospitality group.