Housekeeping Office Coordinator

Housekeeping; City of Westminster; Vor Ort; GBP 29.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive salary

28 days holiday per annum

Annual complimentary hotel nights

Staff discounts

Zusammenfassung

The Londoner is recruiting a Housekeeping Office Coordinator to support the Executive Head Housekeeper with daily administration, credits allocation for room attendants, and scheduling of cleaning for public areas. You will ensure stock levels, manage contractor interactions, and assist with recruitment onboarding and timesheets.

Excellent communication skills, experience in a 4- or 5-star hotel, and proficiency in Excel and Opera are essential to enhance guest experiences and uphold the hotel’s

Qualifikationen

• Experience as a Housekeeping Coordinator in a 4- or 5-star hotel preferred.
• Strong verbal and written communication skills.
• Proficient with Excel and Opera software.

Aufgaben

• Support the Executive Head Housekeeper with day-to-day administration tasks.
• Allocate credits to room attendants and schedule cleaning of public areas.
• Maintain stock control and liaise with contractors to ensure timely service.
• Assist with recruitment onboarding and processing timesheets.
• Strive to exceed guest expectations and identify opportunities to improve the guest experience.

Kenntnisse

Communication skills

Excel

Opera

Tools

Excel

Opera

Jobbeschreibung

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Housekeeping Office Coordinator for our 5 Star Luxury Hotel, The Londoner.

Overview:

• An amazing opportunity to join the Housekeeping Team at The Londoner as an Office Coordinator.
• As a Housekeeping Office Coordinator your role will be to support the Executive Head Housekeeper in the day-to-day administration duties for the housekeeping team.
• You will support the allocation of credits to the room attendant team making sure that all rooms are covered to be cleaned that day. You will allocate jobs as required to the House Stewards ensuring that there is an organise schedule of public are cleaning.
• You will ensure stock control is maintained and deal with contractors in an effective and timely manner.
• You will ensure guest expectations are exceeded at all times and see k opportunities to improve the guest experience at The Londoner.
• You will support with recruitment onboarding and timesheets.
• Demonstrates a proactive to seeking feedback and evaluating service levels. Implementing and developing strategies to improve where necessary.

About You:

• Current London 4 or 5 star hotel housekeeping coordinator experience ideally required.
• Has the ability to demonstrate personal ownership of tasks and will ensure completion to a high standard.
• Excellent communication skills both verbal and written, competent with Excel and Opera.
• In depth knowledge of health and safety policies and procedures.

Our Benefits Package:

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels

• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Compensation: Competitive salary