Luxury Hotel Housekeeping Office Coordinator

Edwardian Hotels London; Greater London; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday

Free meals daily

Friend referral bonus

Annual guest night stays

Staff discount platform

Company pension

Training programs

Wellbeing support

Job summary

The Londoner, part of Edwardian Hotels London, is seeking a Housekeeping Office Coordinator to support the Executive Head Housekeeper with day-to-day admin, room credits allocation, and scheduling of public areas cleaning.

Ideal candidates will have 4–5 star hotel housekeeping coordination experience, strong communication skills, and familiarity with Excel and Opera; knowledge of health and safety policies is essential. Competitive salary and comprehensive benefits offered.

Qualifications

• Current London 4 or 5 star hotel housekeeping coordinator experience ideally required.
• Ability to demonstrate personal ownership of tasks and complete to a high standard.
• Excellent verbal and written communication; proficient with Excel and Opera.
• In-depth knowledge of health and safety policies and procedures.

Responsibilities

• Support the Executive Head Housekeeper in day-to-day administration for the housekeeping team.
• Assist with allocating room credits to the room attendant team and schedule cleaning.
• Ensure stock control is maintained and coordinate with contractors as needed.
• Support recruitment onboarding and timesheet processes.
• Seek feedback and implement strategies to improve service levels and guest experience.

Skills

Communication skills

Attention to detail

Ownership of tasks

Tools

Excel

Opera

Job description

The Londoner, part of Edwardian Hotels London, is seeking a Housekeeping Office Coordinator to support the Executive Head Housekeeper with day-to-day admin, room credits allocation, and scheduling of public areas cleaning.

Ideal candidates will have 4–5 star hotel housekeeping coordination experience, strong communication skills, and familiarity with Excel and Opera; knowledge of health and safety policies is essential. Competitive salary and comprehensive benefits offered.