Luxury Hotel Security Officer: Discreet Guest Safety

Cambridge House, Auberge Collection; Greater London; Presencial; GBP 26 000 - 36 000; Tempo integral

Resumo da oferta

Cambridge House, Auberge Collection in London is seeking a Duty Security Officer to protect guests, colleagues and property with calm, professional presence across the house. You will patrol, monitor security systems and support events with discretion.

The role requires experience in luxury hospitality security, a valid Door Supervisor licence, and flexibility to work nights, weekends and holidays. You will collaborate with Front of House and operations to ensure a safe guest experience.

Qualificações

• Previous security experience in a luxury hotel, private club, or high-end hospitality setting.
• Strong CCTV and access control knowledge and operation.
• Excellent communication, able to stay calm under pressure.
• Discreet, guest-focused approach with professional appearance.
• Willingness to work nights, weekends and holidays.

Responsabilidades

• Work as part of the Security team, protecting the building, guests and team members while maintaining a calm, welcoming atmosphere.
• Provide a reassuring presence across all areas of the House, ensuring guests and team members feel safe and at ease.
• Carry out regular patrols of guest areas, back of house corridors and historic spaces, staying attentive to detail.
• Respond promptly to incidents, disturbances or emergencies, remaining composed.
• Monitor CCTV, access points and security systems, addressing irregularities with care.
• Support protection of guests, private events and high-profile arrivals, maintaining discretion.
• Assist with access control and key management procedures.
• Support fire life safety checks and routine safety inspections.
• Report incidents clearly and timely with structured detail.
• Collaborate with other departments to integrate security measures with daily operations.
• Maintain awareness of activity around the House and stay vigilant while respecting guest privacy.
• Assist in maintaining a secure environment for deliveries, contractors and external visitors.
• Uphold health and safety procedures and company standards.

Conhecimentos

Security experience

CCTV/Access control

Calm under pressure

Guest discretion

Shift flexibility

Descrição da oferta de emprego

Cambridge House, Auberge Collection in London is seeking a Duty Security Officer to protect guests, colleagues and property with calm, professional presence across the house. You will patrol, monitor security systems and support events with discretion.

The role requires experience in luxury hospitality security, a valid Door Supervisor licence, and flexibility to work nights, weekends and holidays. You will collaborate with Front of House and operations to ensure a safe guest experience.