Luxury Hotel Housekeeping Supervisor - Cornwall

Budock Vean; Falmouth; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Service charge

Complimentary spa membership

Recognition scheme

Food & beverage discount

Bed & breakfast discount

GAIA skincare discounts

Friends & Family rates

Referral bonuses

Wellbeing access

Wagestream access

Length of Service rewards

Cycle to work

Annual Christmas Event

Job summary

Budock Vean Hotel in Cornwall seeks an experienced Housekeeping Manager to lead our high-end rooms and public areas to exceptional standards. You will manage a busy team, uphold flawless cleanliness, and liaise with department heads and guests to deliver memorable stays.

You bring calm under pressure, strong communication, and a meticulous eye for detail, coupled with a proactive, autonomous mindset to sustain our award-winning hospitality.

Qualifications

• Experience leading high-end hotel housekeeping teams
• Calm, can-do attitude in busy environments
• Excellent communication with heads of departments and guests

Responsibilities

• Welcome guests with warmth and ensure top hospitality during their stay.
• Minimise and handle complaints per policies with professionalism.
• Maintain highest cleanliness across rooms and public areas.
• Collaborate with HHK to inspect rooms before arrival and meet guest needs.
• Supervise housekeeping staff and oversee stock control.
• Follow hotel policies and training guidelines.
• Report maintenance faults and observe safety procedures.

Skills

Housekeeping leadership

Calm under pressure

Strong communicator

Team leadership

Attention to detail

Autonomy

Presentation standards

Job description

Budock Vean Hotel in Cornwall seeks an experienced Housekeeping Manager to lead our high-end rooms and public areas to exceptional standards. You will manage a busy team, uphold flawless cleanliness, and liaise with department heads and guests to deliver memorable stays.

You bring calm under pressure, strong communication, and a meticulous eye for detail, coupled with a proactive, autonomous mindset to sustain our award-winning hospitality.