Luxury Hotel Front Desk Receptionist | Perks & Growth

Hand Picked Hotels Ltd; Daventry; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Share of service charge

28 days holiday + bank holidays

Uniform and meals on shift

Job summary

Hand Picked Hotels is seeking a knowledgeable and enthusiastic Receptionist at Fawsley Hall Hotel & Spa to welcome guests, manage check-ins, and deliver personalised service in a luxury setting.

You will be part of a warm team, working five days out of seven (35 hours) with a competitive £13.50 per hour rate plus service charge and a range of benefits, including 28 days holiday and ongoing training opportunities. Join us to create memorable guest experiences.

Qualifications

• Previous Front Office experience as a Receptionist or in a similar luxury hotel role.
• Proficient computer skills and ability to navigate hotel reservation systems and MS Office.
• Experience with Opera is highly desirable.

Responsibilities

• Greet guests and deliver personalised service to create memorable stays.
• Assist with check-in/check-out and front desk operations.
• Collaborate closely with the Front Office team to maintain consistency and high standards.

Skills

Front desk experience

Customer service

Hospitality knowledge

Tools

Opera PMS

Microsoft Office

Job description

Hand Picked Hotels is seeking a knowledgeable and enthusiastic Receptionist at Fawsley Hall Hotel & Spa to welcome guests, manage check-ins, and deliver personalised service in a luxury setting.

You will be part of a warm team, working five days out of seven (35 hours) with a competitive £13.50 per hour rate plus service charge and a range of benefits, including 28 days holiday and ongoing training opportunities. Join us to create memorable guest experiences.