Luxury Head Waiter — 5-Star Service Lead

The Dorchester

Greater London

On-site

GBP 21,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Complimentary Stays
Discounts with hotels and high-street
Employee Perks: Pension & benefits
Training & Apprenticeships
Social Events
Referral Bonus
Well-being support

Job summary

The Dorchester is seeking a Head Waiter for The Promenade in London. You will lead a small station, deliver a 5-star guest experience and role-model excellence in service and leadership.

Experience in luxury hospitality and strong English are essential. We offer complimentary stays, a comprehensive pension scheme and ongoing training in a renowned academy, plus vibrant social events and staff discounts.

Qualifications

  • 1 year in luxury hospitality or similar role
  • Good food & beverage knowledge
  • Advanced to fluent in English

Responsibilities

  • Lead a station of 3-5 tables and ensure a 5-star guest experience
  • Handle guest requests with flexibility and creativity

Skills

English proficiency
Experience in luxury hospitality
Upselling

Tools

WSET Certification

Job description

The Dorchester is seeking a Head Waiter for The Promenade in London. You will lead a small station, deliver a 5-star guest experience and role-model excellence in service and leadership.

Experience in luxury hospitality and strong English are essential. We offer complimentary stays, a comprehensive pension scheme and ongoing training in a renowned academy, plus vibrant social events and staff discounts.

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