Luxury Front Office Supervisor – 5-Star Guest Experience

Corinthia London; Greater London; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

Corinthia London, a luxury five-star hotel in the heart of London, is seeking an Assistant Front Office Manager. You will help ensure seamless guest experiences and maintain the highest standards of service.

In this role you will record all activities in the Duty Manager log daily and communicate key information to the Front of House Manager, Guest Relations Manager and Director of Rooms. The position requires previous 5* hotel experience and a professional, warm demeanor.

Qualifications

• Experience as a Reception Supervisor or Assistant Front Office Manager in a 5* hotel.
• Excellent written and spoken English.
• Flexibility to work varied hours.

Responsibilities

• Record the daily Duty Manager log and report essential information to Front of House Manager, Guest Relations Manager and Director of Rooms.
• Provide 24-hour assistance and service to guests.
• Maintain the highest quality of service and guest experiences in a luxury environment.

Skills

Reception supervision

Front office management

Customer service

English communication

Job description

Corinthia London, a luxury five-star hotel in the heart of London, is seeking an Assistant Front Office Manager. You will help ensure seamless guest experiences and maintain the highest standards of service.

In this role you will record all activities in the Duty Manager log daily and communicate key information to the Front of House Manager, Guest Relations Manager and Director of Rooms. The position requires previous 5* hotel experience and a professional, warm demeanor.