Luxury Hotel Receptionist — Elevate Guest Experience

Corinthia London; Greater London; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

29 paid holidays per year

Complimentary uniform dry cleaning

Complimentary meals on duty

Season ticket loan

Employee health & wellbeing programme

Discounted hotel rates

Job summary

Corinthia London is seeking a Receptionist to welcome guests, check them in and out, and manage daily inquiries with poise. The role supports cross-selling dining and ESPA life offerings to enhance guest experiences in a 5-star environment.

The ideal candidate will have experience in a luxury setting, excellent English, and a professional presence, ready to work varied shifts and deliver outstanding service.

Qualifications

• Previous experience in a luxury hotel setting.
• Excellent written and spoken English.
• Ability to work flexible hours to cover shifts.
• Strong customer care orientation and professionalism.

Responsibilities

• Check in/out hotel guests and handle arrivals/departures.
• Report guest comments, VIP arrivals or issues to the frontline managers.
• Maintain department standards and assist with revenue through in-house services.

Skills

5* hotel experience

Guest service excellence

Professional presentation

Fluent English

High-pressure service

Empathy for guests

Team player

Flexible hours

Attention to detail

Job description

Corinthia London is seeking a Receptionist to welcome guests, check them in and out, and manage daily inquiries with poise. The role supports cross-selling dining and ESPA life offerings to enhance guest experiences in a 5-star environment.

The ideal candidate will have experience in a luxury setting, excellent English, and a professional presence, ready to work varied shifts and deliver outstanding service.