Luxury Front Desk Receptionist | Unforgettable Guest Service

Four Seasons; England; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Training and development

Employee travel programme

Dental healthcare (BUPA)

Free meals on duty

Shuttle service

Global career opportunities

Dry cleaning of uniform

Employee events and activities

Salary advance via Wagestream

Employee recognition programmes

Job summary

Four Seasons Hotel Hampshire, set in the scenic English countryside, is seeking a Front Desk Receptionist to join our Front Office team. You will be the first and last impression for guests, delivering warm, personalised service and seamlessly guiding them from arrival to departure.

Ideal candidates bring hospitality experience, superb communication, and a proactive, team‑oriented approach. The role requires flexibility to work evenings, weekends and public holidays at a luxury property

Qualifications

• Previous hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and multitasking in a fast-paced environment.
• Confidence using computer systems and hotel software.
• Positive, proactive, and team‑oriented attitude.

Responsibilities

• Greet guests with warmth and professionalism at check-in and check-out.
• Handle guest enquiries, requests and reservations in person and by phone.
• Provide knowledge of hotel facilities, restaurants and local attractions.
• Collaborate with Housekeeping, Concierge and Reservations to ensure a seamless guest journey.
• Process payments and maintain accurate guest records.
• Uphold Four Seasons standards of luxury and service excellence.
• Support a smooth and personalised guest experience throughout the stay.

Job description

Four Seasons Hotel Hampshire, set in the scenic English countryside, is seeking a Front Desk Receptionist to join our Front Office team. You will be the first and last impression for guests, delivering warm, personalised service and seamlessly guiding them from arrival to departure.

Ideal candidates bring hospitality experience, superb communication, and a proactive, team‑oriented approach. The role requires flexibility to work evenings, weekends and public holidays at a luxury property