Luxury Fragrance Account Manager | Lead & Grow the Team

Maison Francis Kurkdjian; Colchester; On-site; GBP 42,000 - 65,000; Full time

Job summary

Maison Francis Kurkdjian in Colchester is seeking a proactive Account Manager to drive sales and lead a team of Luxury Brand Ambassadors. You will deliver a personalised luxury service, coach staff, and uphold Maison Francis Kurkdjian standards across the counter.

You will manage client relationships, stay current on new launches, and work with the Area Manager to achieve targets while maintaining professional grooming and brand integrity.

Qualifications

• Experience in luxury retail or perfume sectors.
• Proven ability to coach a team and drive sales.
• Excellent communication and customer service skills.

Responsibilities

• Achieve account sales targets set by the Area Manager and motivate the team.
• Pro-actively sell Maison Francis Kurkdjian products with luxury service standards.
• Lead and coach your team to meet or exceed sales targets.
• Be aware of KPIs and share insights with the Area Manager.
• Stay informed on launches, promotions, and market trends; advise on opportunities.
• Lead a team to deliver consistent luxury service and guest experience.
• Coordinate with Retail Trainer to maintain training and brand standards.
• Propose fragrance recommendations and engage clients on counter and during traffic.

Skills

Leadership

Sales skills

Communication

Fragrance knowledge

Customer service

Team coaching

Job description

Maison Francis Kurkdjian in Colchester is seeking a proactive Account Manager to drive sales and lead a team of Luxury Brand Ambassadors. You will deliver a personalised luxury service, coach staff, and uphold Maison Francis Kurkdjian standards across the counter.

You will manage client relationships, stay current on new launches, and work with the Area Manager to achieve targets while maintaining professional grooming and brand integrity.