Luxury Floor Supervisor

Cheval Collection Ltd

Greater London

On-site

GBP 26,000 - 32,000

Full time

14 days+
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Benefits offered by this job

Service charge
22 days annual leave
Birthday off
Life Assurance
Season Ticket Loan
Learning & development
Career coaching & progression
Health & wellbeing support
Discounted stays for colleagues
Discounted stays at GHA portfolio
Pension contribution
And many more benefits!

Job summary

Cheval Collection Ltd. is seeking a Floor Housekeeper to join the Housekeeping team at Cheval Gloucester Park.

You will supervise room attendants, check cleanliness levels, and help train new staff to uphold our luxury standards.

In a guest‑centric, five‑star environment you’ll respond to enquiries and support the team to deliver an exceptional guest experience. A positive attitude, eye for detail and strong communication are essential, with service charge and progression opportunities.

Qualifications

  • Supervisory experience in a 5 star or luxury environment.
  • Ability to prioritise workload of self and others.
  • Experience in maintaining high levels of cleanliness.
  • Good eye for detail and noticing small important things.
  • Strong communication skills and positive attitude.

Responsibilities

  • Check standard of cleanliness throughout the residence.
  • Supervise room attendants as they complete their lists.
  • Train new team members to meet standards.
  • Handle housekeeping enquiries or special requirements.
  • Work as a team to ensure guests receive an excellent experience.

Skills

Supervisory experience
Prioritisation
Attention to detail
Communication skills
Positive attitude

Job description

Cheval Collection Ltd. is seeking a Floor Housekeeper to join the Housekeeping team at Cheval Gloucester Park.

You will supervise room attendants, check cleanliness levels, and help train new staff to uphold our luxury standards.

In a guest‑centric, five‑star environment you’ll respond to enquiries and support the team to deliver an exceptional guest experience. A positive attitude, eye for detail and strong communication are essential, with service charge and progression opportunities.

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