Luxury Experience Sales Consultant

Miele; Abingdon; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Starting salary £13.38/hr

Bonus up to 2 months salary

Product discounts

Gym membership

Lunch allowance

Health cash plan

Eye tests

Financial advice

Recognition schemes

Job summary

Miele Edinburgh Experience Centre is seeking a customer-focused retail professional to deliver personalised consultations, demonstrate premium appliances, and create memorable in-store experiences. You will engage high-end clientele, lead demonstrations, and contribute to events while upholding exceptional showroom standards.

The role offers part-time (30 hours) or full-time (37.5 hours) contracts with flex hours including evenings and weekends.

Qualifications

• Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results.
• Confident consultative selling approach with ability to adapt to different customer needs and manage the full sales cycle.
• Experience delivering product demonstrations that engage and inspire customers.
• Passion for food, cooking, and premium home appliances, with the ability to create memorable and personalised experiences.
• Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints.
• A team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs.

Responsibilities

• Guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support.
• Recommend tailored appliance solutions that enhance lifestyle and home environment.
• Use hands-on demonstrations and storytelling to build emotional connections with customers.
• Contribute to events that drive engagement, footfall, and sales while maintaining retail standards.
• Ensure showroom standards remain exceptional, with appliances presented and fully operational with accurate information.

Job description

Miele Edinburgh Experience Centre is seeking a customer-focused retail professional to deliver personalised consultations, demonstrate premium appliances, and create memorable in-store experiences. You will engage high-end clientele, lead demonstrations, and contribute to events while upholding exceptional showroom standards.

The role offers part-time (30 hours) or full-time (37.5 hours) contracts with flex hours including evenings and weekends.