Luxury Events Supervisor — Elevate Guest Experiences

The Dorchester; Greater London; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Complimentary Stays

50% food & beverage discounts

Employee Pension scheme (Royal London)

Apprenticeships & development

Social events & welfare

Referral bonus: £1000

Well-being support

Job summary

The Dorchester Hotel in London is seeking an Events Supervisor to join our esteemed team. You will support event delivery, brief and coordinate staff, and ensure each function runs to plan, delightting guests with smooth service.

We value hospitality excellence and provide training, career development, and a range of employee benefits as part of a luxury hotel environment. Shift-based hours may include early starts and late finishes.

Qualifications

• Previous experience in a guest-facing hospitality, food and beverage or events role.
• Experience taking responsibility during a shift and supporting or guiding other team members.
• Able to communicate instructions and information clearly to colleagues and guests.
• Able to read and follow event details, service procedures and instructions accurately.
• Good attention to detail, particularly with event timings, room set-up, guest requests and dietary or allergy information.
• Able to organise and prioritise tasks during a shift.
• Comfortable responding to changes and solving day-to-day operational issues, with support from a manager when needed.
• Able to work collaboratively with colleagues across different teams and departments.
• Able to communicate in English sufficiently to understand guest requests, event information and safety instructions.

Responsibilities

• You will support the Events Managers with the day-to-day delivery of events, helping to brief and coordinate the team and ensuring each event is set up and delivered according to the event details and guest requirements.
• During events, you will support both guests and colleagues, respond to changes or requests and work closely with the kitchen, Events team and other hotel departments to help everything run smoothly.

Skills

Guest-facing hospitality

Shift supervision

Team support

English communication

Job description

The Dorchester Hotel in London is seeking an Events Supervisor to join our esteemed team. You will support event delivery, brief and coordinate staff, and ensure each function runs to plan, delightting guests with smooth service.

We value hospitality excellence and provide training, career development, and a range of employee benefits as part of a luxury hotel environment. Shift-based hours may include early starts and late finishes.