Luxury Doorman & Guest Experience Host

Cambridge House; Reading; On-site; GBP 17,000 - 25,000; Full time

Job summary

Cambridge House, part of Auberge Collection, is seeking a courteous Doorman in Mayfair to warmly welcome guests, manage entrance, assist with doors and luggage, and ensure a smooth arrival experience.

You will maintain a professional presence, anticipate guest needs, share local recommendations, coordinate with the House team, and uphold the property’s high standards of privacy, safety and exceptional service.

Right to work in the United Kingdom is required.

Qualifications

• Experience in luxury hospitality or guest-facing roles desirable.
• Passion for hospitality and welcoming guests.
• Excellent communication and professional presence.
• Attention to detail and ability to stay composed during busy periods.
• Collaborative approach and team support.
• Right to work in the United Kingdom.

Responsibilities

• Welcome guests with warmth and enthusiasm, creating a memorable first impression.
• Assist with doors, luggage, transport arrangements and departures, ensuring smooth transitions.
• Maintain a confident, attentive entrance presence and anticipate guest needs.
• Share local knowledge and recommendations for Mayfair and surroundings.
• Collaborate with the House team to handle arrivals, departures and special requests.
• Maintain entrance presentation to the highest standards and inviting ambience.
• Support guests' safety, privacy and comfort with sound judgment and professionalism.

Job description

Cambridge House, part of Auberge Collection, is seeking a courteous Doorman in Mayfair to warmly welcome guests, manage entrance, assist with doors and luggage, and ensure a smooth arrival experience.

You will maintain a professional presence, anticipate guest needs, share local recommendations, coordinate with the House team, and uphold the property’s high standards of privacy, safety and exceptional service.

Right to work in the United Kingdom is required.