Luxury Dining Cloakroom Concierge

Caprice Holdings Ltd; Greater London; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

30% dining discount

Early pay access

Maternity & paternity leave

Cycle to work scheme

Refer-a-friend bonuses up to £1,000

Private medical & life assurance

Employee assistance programme

Pension scheme with employer

Caprice restaurant group benefits

Job summary

Daphne's in South Kensington, part of Caprice Holdings Ltd, seeks a meticulous Cloakroom Attendant to help guests with belongings and ensure a secure, welcoming cloakroom. Join a refined dining team known for exceptional hospitality.

You will greet guests, manage the cloakroom efficiently, and collaborate with servers and hosts to deliver a seamless dining experience in a prestigious London setting.

Qualifications

• Previous cloakroom or customer service experience is advantageous but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanour.

Responsibilities

• Greet guests and assist with check-in and retrieval of belongings.
• Maintain a secure, organized cloakroom area.
• Provide courteous service, address inquiries and requests.
• Collaborate with staff to ensure a seamless guest experience.
• Keep cloakroom clean and well-maintained.
• Uphold high standards of service and guest satisfaction.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Hospitality

Job description

Daphne's in South Kensington, part of Caprice Holdings Ltd, seeks a meticulous Cloakroom Attendant to help guests with belongings and ensure a secure, welcoming cloakroom. Join a refined dining team known for exceptional hospitality.

You will greet guests, manage the cloakroom efficiently, and collaborate with servers and hosts to deliver a seamless dining experience in a prestigious London setting.