Fine-Dining Receptionist & Guest Concierge

Caprice Holdings Ltd; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Dining discounts across Caprice group

Early pay access

Pension contributions

Life assurance

Employee Assistance Programme

Cycle to work

Refer‑a‑friend bonuses

Language classes

Job summary

Daphne's in South Kensington is seeking a poised Receptionist to welcome guests, manage reservations, and coordinate with the service team to ensure a seamless dining experience. You will answer calls, provide information and assistance, maintain a tidy reception area, and uphold the highest standards of guest satisfaction.

Experience with Open Table or Seven Rooms and a friendly, detail‑oriented approach are essential.

Qualifications

• Previous experience as a receptionist/host/maitre d' in hospitality.
• Experience with Open Table or Seven Rooms.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanor.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Open Table and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Multitasking

Friendly demeanor

Job description

Daphne's in South Kensington is seeking a poised Receptionist to welcome guests, manage reservations, and coordinate with the service team to ensure a seamless dining experience. You will answer calls, provide information and assistance, maintain a tidy reception area, and uphold the highest standards of guest satisfaction.

Experience with Open Table or Seven Rooms and a friendly, detail‑oriented approach are essential.