Luxury Concierge: Shape Unforgettable Guest Experiences

Valor Hospitality; St Andrews; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Staff discounts

Room discounts for family/friends

Meal on duty

Cycle To Work Scheme

Wellbeing programme

Apprenticeship opportunities

Employee recognition awards

Job summary

Valor Hospitality is seeking a Concierge at Seaton House in St Andrews to shape the guest experience in a first-class luxury setting. You will greet guests, provide information on on-site services, and act as the local area expert.

Collaborating with all departments, you’ll ensure seamless service, excellent communication, and memorable experiences for guests at this 5-star opening. Flexible shifts and dedication to guest satisfaction are essential.

Qualifications

• Experience in hospitality or front desk roles is desirable.
• Excellent communication and warm, welcoming manner.
• Attention to detail in guest interactions and service delivery.

Responsibilities

• Welcome guests with a warm, professional approach and set the tone for their stay.
• Answer questions and provide information on hotel services and local area.
• Coordinate with all departments to ensure guest comfort and smooth operations.

Skills

Customer service

Communication

Guest relations

Job description

Valor Hospitality is seeking a Concierge at Seaton House in St Andrews to shape the guest experience in a first-class luxury setting. You will greet guests, provide information on on-site services, and act as the local area expert.

Collaborating with all departments, you’ll ensure seamless service, excellent communication, and memorable experiences for guests at this 5-star opening. Flexible shifts and dedication to guest satisfaction are essential.