Omni-Channel Luxury Client Advisor

Prada Group; Greater London; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading luxury brand in Greater London seeks a Miu Miu Client Advisor to enhance the luxury customer experience. The ideal candidate will excel in creating welcoming environments and building strong relationships with clients. Responsibilities include exceeding sales targets, capturing customer data, and maintaining knowledge of fashion trends. This is a full-time position requiring a proactive, customer-centric approach to uphold the brand's philosophy and values. Join a diverse team committed to excellent service.

Qualifications

• Proven experience in a luxury or premium retail environment.
• Strong understanding of luxury customer service principles.
• Ability to foster long-lasting client relationships.

Responsibilities

• Create a welcoming environment for clients.
• Exceed individual sales targets and KPI goals.
• Maintain knowledge of luxury fashion trends.
• Capture customer data in CRM.
• Resolve client complaints effectively.

Skills

Experience in luxury or premium brand

Understanding luxury customer service

Ability to build long-lasting relationships

Teamwork and independence

Excellent communication skills

Fluency in English

Job description

A leading luxury brand in Greater London seeks a Miu Miu Client Advisor to enhance the luxury customer experience. The ideal candidate will excel in creating welcoming environments and building strong relationships with clients. Responsibilities include exceeding sales targets, capturing customer data, and maintaining knowledge of fashion trends. This is a full-time position requiring a proactive, customer-centric approach to uphold the brand's philosophy and values. Join a diverse team committed to excellent service.