Luxury Client Advisor: Delight & Build Lasting Relationships

Inside Lvmh; Manchester; Hybrid; GBP 25,000 - 40,000; Full time

Job summary

Tiffany & Co. is seeking a thoughtful, curious Client Advisor to welcome clients and drive sales across the Tiffany world. You will inspire clients, craft memorable experiences, and build long-lasting relationships through expert product knowledge and luxury service.

The role requires flexibility for non-traditional hours and an ability to work in a luxury retail environment, with a focus on client development and brand storytelling.

Qualifications

• Minimum 3 years of experience in luxury retail or client-related experience (e.g., hospitality).
• Experienced sales and clienteling professional in an omnichannel luxury environment.
• Proven track record in achieving sales results and cultivating relationships with a diverse client base.
• Passion for luxury retail environments; jewelry/watch expertise is a plus.
• Collaborative team player with strong interpersonal and communication skills.

Responsibilities

• Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette.
• Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs.
• Be a trusted Advisor, building client development strategy to drive sales and loyalty; curate memorable experiences.
• Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence (inventory, transfers, care services).
• Contribute to an inclusive and supportive team environment, centered on People Make the Difference.
• Inspire clients through authentic brand storytelling and build lasting relationships.

Skills

Luxury retail experience

Omnichannel sales

Clienteling

Communication skills

Multilingual (preferred)

Digital literacy (POS, client tracking

Education

University degree

Graduate Gemologist degree or GIA coursework (preferred)

Tools

POS systems

Client tracking systems

Job description

Tiffany & Co. is seeking a thoughtful, curious Client Advisor to welcome clients and drive sales across the Tiffany world. You will inspire clients, craft memorable experiences, and build long-lasting relationships through expert product knowledge and luxury service.

The role requires flexibility for non-traditional hours and an ability to work in a luxury retail environment, with a focus on client development and brand storytelling.