Luxury Beauty Counter Experience Specialist

Deciem Beauty Group Inc.; Greater London; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Generous vacation & personal days

Paid time off for new parents

Employee Assistance Program

Development grants and LinkedIn Learning membership

Generous discount on DECIEM products

Job summary

Deciem Beauty Group Inc. is seeking a part-time Counter Associate for 'The Ordinary' at Selfridges, Oxford Street. The ideal candidate should have experience in customer service within the beauty or luxury sector, demonstrating enthusiasm and professionalism.

In this role, you will engage with customers, provide consultations, and uphold high service standards. The position offers generous vacation days, paid time off for new parents, and access to an Employee Assistance Program.

Qualifications

• Experience in retail, department stores, or luxury industry is highly desirable.
• Ability to provide outstanding customer service and product consultations.

Responsibilities

• Greet customers with enthusiasm and professionalism.
• Educate customers about DECIEM brands and products.
• Manage customer feedback and queries.
• Ensure cleanliness and organization at the counter.
• Conduct product refunds and address customer issues positively.

Skills

Customer engagement

Multi-tasking

Communication skills

Time management

Brand awareness

Job description

Deciem Beauty Group Inc. is seeking a part-time Counter Associate for 'The Ordinary' at Selfridges, Oxford Street. The ideal candidate should have experience in customer service within the beauty or luxury sector, demonstrating enthusiasm and professionalism.

In this role, you will engage with customers, provide consultations, and uphold high service standards. The position offers generous vacation days, paid time off for new parents, and access to an Employee Assistance Program.