Beauty Counter Associate — Part-Time, Growth & Perks

Deciem Inc; Greater London; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Generous vacation & personal days

Paid time off for new parents

Employee Assistance Program

Development Grants & LinkedIn Learning

First dibs on new products

Product discounts

Job summary

DECIEM, The Abnormal Beauty Company, is seeking a flexible Counter Associate for Boots at Westfield Stratford. Join the extraOrdinary team to deliver memorable customer service in a luxury retail environment, with duties spanning product education, personalized recommendations, and maintaining counter standards.

The role emphasizes engaging customers, applying product knowledge, and building relationships with store management while supporting merchandising and brand training.

Qualifications

• Experience in Retail or luxury sectors is highly desirable.
• Greet customers with enthusiasm and professionalism.
• Ability to multi-task while delivering outstanding service.

Responsibilities

• Greet customers entering the store with enthusiasm and professionalism.
• Assess customer needs and suggest relevant products using product knowledge.
• Maintain standards for quality, service, and health and safety.
• Educate customers about DECIEM brands and products.
• Manage feedback and queries from customers.
• Maintain counter cleanliness and organization.
• Support merchandising concepts and tidy displays.
• Handle refunds and address customer issues positively.
• Build relationships with store managers and clients through clear communication.

Skills

Customer service

Active listening

Communication

Sales ability

Job description

DECIEM, The Abnormal Beauty Company, is seeking a flexible Counter Associate for Boots at Westfield Stratford. Join the extraOrdinary team to deliver memorable customer service in a luxury retail environment, with duties spanning product education, personalized recommendations, and maintaining counter standards.

The role emphasizes engaging customers, applying product knowledge, and building relationships with store management while supporting merchandising and brand training.