Luxury Auto Aftersales Leader — Elevate Customer Experience

Sytner Group; Sunningdale; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement 27 days +

Company Car

Maternity/Paternity and Adoption Pay

Private Medical Insurance

Long Service recognition every 5 years

Discounted Car Schemes

Career Development

Enhanced Pension Entitlement

One day of voluntary/community work

Job summary

Rolls-Royce Motor Cars Sunningdale is seeking an Aftersales Manager to lead the department and drive commercial performance across parts, service, MOT, lubricants, tyres, and Bodyshop. You will set high standards for the team, focusing on revenue opportunities, operational excellence, and delivering the exceptional Rolls-Royce ownership experience.

As a leader, you’ll cultivate a high-performance culture, prioritise customer-first interactions, and collaborate closely with colleagues to uphold

Qualifications

• Previous experience in a similar role within the motor industry is essential.
• Ability to work in a high pressured environment with strong leadership skills.
• Strategic mind-set with customer-first approach.

Responsibilities

• Lead the Aftersales operation, overseeing sale of parts, labour hours, MOT, lubricants, tyres, subcontracted sales and Bodyshop.
• Drive financial performance and maximise revenue opportunities while meeting operational objectives.
• Deliver an exceptional Rolls-Royce ownership experience through leadership and high standards.

Job description

Rolls-Royce Motor Cars Sunningdale is seeking an Aftersales Manager to lead the department and drive commercial performance across parts, service, MOT, lubricants, tyres, and Bodyshop. You will set high standards for the team, focusing on revenue opportunities, operational excellence, and delivering the exceptional Rolls-Royce ownership experience.

As a leader, you’ll cultivate a high-performance culture, prioritise customer-first interactions, and collaborate closely with colleagues to uphold