Lux Spa Receptionist - Elevate Guest Experience

Oetker Hotels; Greater London; On-site; GBP 21,000 - 31,000; Full time

Benefits offered by this job

Additional holiday

Season ticket loan

Enhanced pension

Life Insurance

Dry cleaning

Safety shoes

Retail discounts

Meals on duty

Job summary

Oetker Hotels, at The Lanesborough in London, seeks a Spa Receptionist to support the Reception Manager in running The Lanesborough Club & Spa facilities with a focus on reception duties, membership understanding, and service excellence.

The role requires experience in a luxury Club & Spa, flawless grooming, and a passion for fitness and wellbeing; some manual handling is expected. English fluency is essential, with a second language preferred.

Qualifications

• Experience in a luxury Club & Spa setting.
• Excellent command of the English language.
• Immaculate grooming standards.
• Passionate about fitness and wellbeing.
• Role requires an element of manual handling.

Responsibilities

• Assist the Reception Manager with the operation of The Lanesborough Club & Spa facilities, particularly overseeing reception duties while maintaining sales and service standards.
• Demonstrate thorough product knowledge, including Membership details, and provide support to the Spa Manager.

Job description

Oetker Hotels, at The Lanesborough in London, seeks a Spa Receptionist to support the Reception Manager in running The Lanesborough Club & Spa facilities with a focus on reception duties, membership understanding, and service excellence.

The role requires experience in a luxury Club & Spa, flawless grooming, and a passion for fitness and wellbeing; some manual handling is expected. English fluency is essential, with a second language preferred.