Lux Spa Receptionist: Curate Elite Guest Experiences

St. Regis Hotels & Resorts; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Enhanced pension

Life assurance

Company sick pay

Additional holiday allowance

Wellbeing initiatives

Job summary

St. Regis Hotels & Resorts is seeking a Spa Receptionist in London to create a luxurious guest experience from enquiry to departure. In this role, you will manage reservations, guide guests through their spa journey, and ensure exceptional service delivery.

The ideal candidate must have experience in luxury hospitality and excellent communication skills, with a passion for wellness and refined service. Join us to contribute to memorable experiences at our prestigious hotel.

Qualifications

• Experience in a luxury hospitality environment is essential.
• Must be able to deliver personalised guest care.
• Strong organisational skills to manage multiple tasks.

Responsibilities

• Deliver an exceptional arrival experience for guests.
• Manage spa reservations and guest communications.
• Guide guests through their spa journey with knowledgeable recommendations.

Skills

Experience in luxury hospitality, spa reception, or guest‑facing service

Excellent interpersonal and communication skills

Strong organisational skills and attention to detail

Collaborative spirit

Passion for wellness and luxury service

Job description

St. Regis Hotels & Resorts is seeking a Spa Receptionist in London to create a luxurious guest experience from enquiry to departure. In this role, you will manage reservations, guide guests through their spa journey, and ensure exceptional service delivery.

The ideal candidate must have experience in luxury hospitality and excellent communication skills, with a passion for wellness and refined service. Join us to contribute to memorable experiences at our prestigious hotel.