Lux Spa Receptionist – Coastal Wellness & Perks

The-Headland-Hotel-Co.-Ltd; Newquay; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Complimentary meals

On-site parking

Gym access

Complimentary stay after 1 year

40% off spa products

25% off spa treatments

Discounted restaurant meals

Pride of Britain Hotels rate

Discounted surf lessons

Job summary

The Headland invites a friendly Spa Receptionist to join our Aqua Club & Headland Spa team in Newquay. You’ll be the first warm touch for guests and members, guiding them through check-in and introducing our spa facilities in a calm, luxurious setting.

We value genuine hospitality, teamwork and a proactive approach. Flexibility, strong communication and comfort with multitasking in a busy, coastal environment are essential for success, delivering memorable experiences every day.

Qualifications

• Experience in hospitality or spa reception preferred.
• Excellent communication and guest service skills.
• Able to multitask in a busy environment.

Responsibilities

• Greet spa guests and guide them through check-in.
• Handle inquiries, bookings, and guest feedback.
• Manage appointment schedules and payments, coordinate with therapists.

Skills

Customer service

Teamwork

Flexibility

Communication

Tools

Maestro

Job description

The Headland invites a friendly Spa Receptionist to join our Aqua Club & Headland Spa team in Newquay. You’ll be the first warm touch for guests and members, guiding them through check-in and introducing our spa facilities in a calm, luxurious setting.

We value genuine hospitality, teamwork and a proactive approach. Flexibility, strong communication and comfort with multitasking in a busy, coastal environment are essential for success, delivering memorable experiences every day.