Lux Spa Director for Ocean-Going Yachts

V.Group; Greater London; On-site; GBP 75,000 - 110,000; Part time

Job summary

V.Ships Leisure is seeking a Spa Manager on behalf of Orient Express Sailing Yachts to lead the onboard spa operations, delivering Guerlain’s luxury standards, guest-centric service, and revenue growth.

The role requires strong leadership, commercial acumen, and the ability to manage a team of wellness experts and reception staff across shipboard operations while maintaining impeccable grooming and spa hygiene standards.

Qualifications

• Significant experience in luxury spa operations.
• Proven track record in driving revenue and guest satisfaction.
• Fluent in English; additional languages a plus.

Responsibilities

• Ensure seamless, personalized guest journeys and uphold Guerlain luxury standards.
• Lead Spa Ambassador duties, marketing activations, and external collaborations to boost visibility.
• Develop and monitor KPIs: revenue, booking rate, retail performance, clienteling.
• Lead daily/weekly briefings, onboard and develop wellness staff and managers.
• Oversee day-to-day spa operations, hygiene, safety, and budgeting.
• Coordinate with Guerlain International/Local teams for aligned brand execution.

Skills

Luxury hospitality

Spa management

Guest experience

Team leadership

Education

Experience in luxury hospitality

Job description

V.Ships Leisure is seeking a Spa Manager on behalf of Orient Express Sailing Yachts to lead the onboard spa operations, delivering Guerlain’s luxury standards, guest-centric service, and revenue growth.

The role requires strong leadership, commercial acumen, and the ability to manage a team of wellness experts and reception staff across shipboard operations while maintaining impeccable grooming and spa hygiene standards.