Lux Spa Director for Ocean-Going Yachts

V.Group

Greater London

On-site

GBP 75,000 - 110,000

Part time

14 days+
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Job summary

V.Ships Leisure is seeking a Spa Manager on behalf of Orient Express Sailing Yachts to lead the onboard spa operations, delivering Guerlain’s luxury standards, guest-centric service, and revenue growth.

The role requires strong leadership, commercial acumen, and the ability to manage a team of wellness experts and reception staff across shipboard operations while maintaining impeccable grooming and spa hygiene standards.

Qualifications

  • Significant experience in luxury spa operations.
  • Proven track record in driving revenue and guest satisfaction.
  • Fluent in English; additional languages a plus.

Responsibilities

  • Ensure seamless, personalized guest journeys and uphold Guerlain luxury standards.
  • Lead Spa Ambassador duties, marketing activations, and external collaborations to boost visibility.
  • Develop and monitor KPIs: revenue, booking rate, retail performance, clienteling.
  • Lead daily/weekly briefings, onboard and develop wellness staff and managers.
  • Oversee day-to-day spa operations, hygiene, safety, and budgeting.
  • Coordinate with Guerlain International/Local teams for aligned brand execution.

Skills

Luxury hospitality
Spa management
Guest experience
Team leadership

Education

Experience in luxury hospitality

Job description

V.Ships Leisure is seeking a Spa Manager on behalf of Orient Express Sailing Yachts to lead the onboard spa operations, delivering Guerlain’s luxury standards, guest-centric service, and revenue growth.

The role requires strong leadership, commercial acumen, and the ability to manage a team of wellness experts and reception staff across shipboard operations while maintaining impeccable grooming and spa hygiene standards.

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