Lux Spa Concierge & Guest Experience

Spa; Burgess Hill; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Employee bonus

Service charge

Complimentary stays

F&B discount

Social events

Private pension

Training opportunities

Refer a friend bonus

Wellbeing support

Zusammenfassung

Coworth Park is seeking a Spa Receptionist to warmly welcome guests, manage bookings, and support a flawless spa experience. You will ensure smooth front-desk operations, explain services, and maintain high standards of service throughout the day.

The role offers excellent benefits, learning opportunities, and a chance to join a renowned luxury hotel within the Dorchester Collection. English fluency and strong customer service are essential.

Qualifikationen

• Experience in a similar role and knowledge of spa booking systems.
• Strong communication and customer service ethic.
• Excellent English language skills.

Aufgaben

• Manage spa appointments, greet guests, provide show rounds, explain services, and balance/c cash up duties.
• Fulfill special requests with therapists, adjust treatments, and arrange occasions.

Kenntnisse

Spa booking system

Customer service

Communication skills

English language

Jobbeschreibung

Coworth Park is seeking a Spa Receptionist to warmly welcome guests, manage bookings, and support a flawless spa experience. You will ensure smooth front-desk operations, explain services, and maintain high standards of service throughout the day.

The role offers excellent benefits, learning opportunities, and a chance to join a renowned luxury hotel within the Dorchester Collection. English fluency and strong customer service are essential.