Loyalty Transformation Lead (6-Month Contract)

Salt; Royston; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Salt is searching for a Loyalty Manager to spearhead the transformation of its loyalty and membership programme. You will steer the design, launch, and optimization of a next-gen loyalty programme that focuses on customer acquisition and engagement.

The role involves collaboration across various teams to ensure alignment with business strategies. This is a 6-month hybrid contract based in Royston, offering a chance to drive measurable commercial success.

Qualifications

• Proven experience managing a loyalty or rewards programme.
• Strong skills in business case development and revenue modeling.
• Experience with CRM and digital teams.

Responsibilities

• Lead the design and optimization of a loyalty programme.
• Own the vision and business alignment for the programme.
• Collaborate with technology and external vendors for platform implementation.

Skills

Commercial acumen

Project management

Stakeholder engagement

Cross-functional teamwork

Job description

Salt is searching for a Loyalty Manager to spearhead the transformation of its loyalty and membership programme. You will steer the design, launch, and optimization of a next-gen loyalty programme that focuses on customer acquisition and engagement.

The role involves collaboration across various teams to ensure alignment with business strategies. This is a 6-month hybrid contract based in Royston, offering a chance to drive measurable commercial success.