Lounge Host: Premium Guest Experience

Sodexo; Hatton; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

£14/hour

Shift pattern

Employee benefits

Job summary

Join Sodexo Live! at Lufthansa Lounge London Heathrow to deliver outstanding guest experiences from pre-flight to boarding. You will welcome guests, assist with needs, and maintain a pristine lounge environment across all service periods.

We value energetic, customer-focused team players who can handle load and pressure, with some food-related experience. Be prepared to work varied shifts and contribute to an inclusive lounge culture.

Qualifications

• Front of house and customer facing experience is a must.
• Excellent verbal communication skills.
• Ability to work all shifts and under pressure.
• An element of food experience.

Responsibilities

• Provide excellent customer service from preparation to service for lounge guests.
• Load service counters and ensure supplies during shifts.
• Maintain lounge seating area and keep loung e clean as per plan.
• Assist guests with problems or needs, remaining positive under pressure.
• Be a proactive team player and lead by example.

Skills

Customer service

Front of house

Excellent communication

Team player

Food experience

Motivated

Job description

Join Sodexo Live! at Lufthansa Lounge London Heathrow to deliver outstanding guest experiences from pre-flight to boarding. You will welcome guests, assist with needs, and maintain a pristine lounge environment across all service periods.

We value energetic, customer-focused team players who can handle load and pressure, with some food-related experience. Be prepared to work varied shifts and contribute to an inclusive lounge culture.