Loss Adjuster

Aviva; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Loss Adjuster, where you can elevate your career while connecting with customers. In this home-based role, you will handle large property claims, ensuring a customer-focused and cost-effective service. Enjoy flexible working hours and the benefits of a company car for travel across the UK. This innovative firm values your professional growth, offering a supportive environment and a generous benefits package, including performance-based bonuses and a substantial pension scheme. If you're passionate about making a difference, this opportunity is perfect for you.

Benefits

Company Car

Performance-Based Bonus

Generous Pension Scheme

29 Days Holiday

Retailer Discounts

Free Aviva Shares

Wellbeing Support

Flexible Working Arrangements

Paid Volunteering Days

Qualifications

• Experience managing high-value claims, ideally around £100,000.
• Knowledge of insurance principles and underwriting practices.

Responsibilities

• Handle property claims from instruction to completion.
• Provide customer-focused service while managing claims effectively.

Skills

High-Value Claims Experience

Customer Focus

Technical Know-How

Building Practices Insight

Education

Cert CII

CILA

Dip CII

Job description

Loss Adjuster

Are you looking to elevate your career while having more time to connect with your customers? Aviva is offering an exciting opportunity for a dedicated Loss Adjuster to join our team. In this role, you'll handle large property claims and enjoy the benefits of working directly with a leading insurer.

Here at Aviva, we are currently seeking a Loss Adjuster – a home-based position, visiting our customers in Hampshire and Sussex. To be considered, you must have a full UK driving license and reside in this region, as customer visits are an integral part of your role!

A bit about the job:

You will be responsible for providing a customer-focused and cost-effective service by handling property claims from instruction to completion, ensuring all claims are managed within agreed financial authority limits. Your role will be based from home and will involve reasonable travel across the UK to meet our customers' needs. We offer flexible working hours, including evenings and weekends, to provide the best service possible. A company car will be provided for your travel.

Skills and experience we’re looking for:

As part of Aviva’s Major Complex Claims team, we’re eager to welcome an experienced insurance professional with a passion for handling high-value and complex property claims.

• High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we’re open to candidates with experience over £50,000.
• Professional Growth: A minimum qualification of Cert CII or CILA is required; aiming for Dip CII is a plus but not essential.
• Technical Know-How: A deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing is highly valued.
• Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is advantageous.
• Customer Focus: Proven experience in managing claims from start to finish, with a focus on customer satisfaction.

We’re looking for someone passionate about making a difference. If this sounds like you, we’d love to hear from you! Apply now and join our supportive and dynamic team at Aviva.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – reflects our commitment to our colleagues. We invest in our people and offer many benefits:

• Salary based on experience plus an excellent benefits package, including a company car
• Performance-based bonus opportunities
• Generous pension scheme — up to 14% employer contribution
• 29 days holiday plus bank holidays, with options to buy or sell up to 5 days
• Up to 40% discount on Aviva products and other retailer discounts
• Up to £1,200 of free Aviva shares annually through our Matching Share Plan and Save As You Earn scheme
• Supportive policies, including parental and carer’s leave
• Flexible benefits, including sustainability options like cycle to work
• Opportunity to make a difference through our Aviva Communities and paid volunteering days
• Wellbeing support and tools

Learn more and see what your total Aviva Reward could be by entering your salary into our calculator.

Aviva is for everyone:

We’re inclusive and welcome everyone. We encourage applications from all backgrounds and experiences. Even if you don’t meet every requirement, we still encourage you to apply. We also support flexible working arrangements, including part-time and job shares.

Our flexible working policies allow us to adapt locations, hours, and patterns to suit our customers, business, and colleagues. Most of our staff spend about 50% of their time in our offices, combining flexibility with collaboration.

To learn more about working at Aviva, visit here.

We interview every disabled applicant who meets the minimum criteria. Please notify us via email if you have a disclosed disability, and we will ensure an interview opportunity.

We prefer applications submitted online. For alternative application methods, please contact [e-mail].