London Senior Tooling Consultant - ITSM/Integrations Expert

Mozaic Services Ltd; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive reward package

Collaborative culture

Job summary

A digital transformation consultancy in Greater London is seeking a Senior Tooling Consultant. This role requires experience with ServiceNow or similar tools, excellent consulting skills, and a strong understanding of ITIL concepts. Candidates should have a background in developing and integrating ITSM tools and experience in an agile environment. A competitive rewards package is offered, along with a collaborative culture to help develop your career.

Qualifications

• Experience working in an agile environment.
• Ability to deliver complex installations of the toolkit.
• Good project and customer engagement skills.

Responsibilities

• Evidence relevant work through explicit references.
• Work effectively in a team environment.
• Meet tight deadlines.

Skills

ServiceNow or similar

Consulting and stakeholder management

Expert level UI form development

Expert level configuration and customization

Troubleshooting skills

ITIL concepts

Integrating ITSM tools with external interfaces

Event Management and monitoring solutions

SOAP and REST APIs integration

Education

ITIL v3 foundation certification

Job description

A digital transformation consultancy in Greater London is seeking a Senior Tooling Consultant. This role requires experience with ServiceNow or similar tools, excellent consulting skills, and a strong understanding of ITIL concepts. Candidates should have a background in developing and integrating ITSM tools and experience in an agile environment. A competitive rewards package is offered, along with a collaborative culture to help develop your career.