ServiceNow Transformation Leader — Consulting & Delivery

Alexander Ash Consulting; England; On-site; GBP 90,000 - 130,000; Full time

Job summary

A consulting firm in the United Kingdom is seeking a Management Consultant with expertise in ServiceNow. The role involves leading client engagements, assessing processes for automation, and translating business needs into ServiceNow solutions. Ideal candidates will possess strong consulting skills and a hands-on knowledge of various ServiceNow modules. This full-time position offers a challenging opportunity to drive transformation across sectors including IT, HR, Finance, and Operations.

Qualifications

• Proven experience in management consulting with a focus on digital transformation or service management.
• Strong hands-on knowledge of ServiceNow modules.
• Ability to bridge business strategy and technical delivery.

Responsibilities

• Lead client engagements focused on ServiceNow strategy, implementation, and process optimisation.
• Assess current service management processes and identify opportunities for automation and improvement.
• Translate business requirements into effective ServiceNow solutions.

Skills

Management consulting

ServiceNow modules (ITSM, ITOM, HRSD, CSM)

Stakeholder management

Communication skills

Transformation initiatives

Education

ServiceNow certification(s)

Job description

A consulting firm in the United Kingdom is seeking a Management Consultant with expertise in ServiceNow. The role involves leading client engagements, assessing processes for automation, and translating business needs into ServiceNow solutions. Ideal candidates will possess strong consulting skills and a hands-on knowledge of various ServiceNow modules. This full-time position offers a challenging opportunity to drive transformation across sectors including IT, HR, Finance, and Operations.