London Office Manager: Front Desk & Ops Lead

Welltower™ Inc. (NYSE:WELL); Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

Stock purchase plan

Pension scheme

Tuition assistance

Medical/dental/vision

Job summary

Welltower London is seeking an Office Manager to be the primary contact for visitors and staff, ensuring a professional and efficient front-office environment. You will oversee reception, facilities, and supplies, coordinating with HR, IT, and operations to support onboarding and events.

The role requires 3+ years in similar roles, strong communication, and excellent organizational skills. A proactive, collaborative mindset is essential in this fast-paced corporate setting.

Qualifications

• 3+ years of experience in a receptionist/administrative support role.
• Lead or supervisory experience preferred.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Proficient with Microsoft Office; familiar with office management software.
• Ability to handle sensitive information with discretion.
• Must be able to lift and carry 15+ pounds as needed.

Responsibilities

• Serve as the primary contact for visitors, vendors, and deliveries.
• Manage the reception area to stay tidy, professional, and welcoming.
• Greet and direct guests with secure check-in procedures.
• Coordinate meeting room reservations and readiness for events.
• Liaise with building management and vendors for maintenance needs.
• Monitor and report facility issues for timely resolution.
• Support safety initiatives and emergency preparedness.
• Maintain office and kitchen supplies inventory and reordering.
• Assist HR, IT, and Operations with onboarding and events.
• Provide general administrative support for corporate initiatives.

Skills

Customer service

Interpersonal skills

Organizational skills

Multitasking

Discretion

Tools

Microsoft Office Suite

Visitor management systems

Job description

Welltower London is seeking an Office Manager to be the primary contact for visitors and staff, ensuring a professional and efficient front-office environment. You will oversee reception, facilities, and supplies, coordinating with HR, IT, and operations to support onboarding and events.

The role requires 3+ years in similar roles, strong communication, and excellent organizational skills. A proactive, collaborative mindset is essential in this fast-paced corporate setting.