London Office Manager — Guest Experience & Facilities Lead

HCN UK Management Services Ltd; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

Stock purchase plan

Pension scheme

Tuition assistance

Medical coverage

Dental coverage

Vision coverage

Job summary

Welltower’s London office is seeking an Office Manager to be the first point of contact for visitors and staff, ensuring a professional, welcoming front office. You will oversee reception, guest experiences, meeting room coordination, and inventory in a fast-paced environment.

The ideal candidate is proactive, highly organized, and capable of juggling multiple priorities. 3+ years in receptionist/administrative roles, excellent communication, and solid Microsoft Office skills are essential.

Qualifications

• 3+ years in receptionist, office coordinator, or administrative support.
• Excellent interpersonal and communication skills with a customer-service mindset.
• Strong organizational and multitasking abilities, with attention to detail.
• Proficiency with Microsoft Office Suite and familiarity with office management software or visitor management systems.

Responsibilities

• Serve as the primary point of contact for all visitors, vendors, and deliveries.
• Manage the reception area to ensure it remains tidy, professional, and welcoming.
• Coordinate meeting room reservations and ensure readiness for scheduled events.
• Act as liaison with building management and vendors for maintenance, cleaning, and repair needs.
• Maintain accurate inventory of office and kitchen supplies.
• Provide administrative support for corporate initiatives or special projects.

Skills

Reception experience

Customer service

Organizational skills

Microsoft Office

Vendor coordination

Tools

Visitor management systems

Job description

Welltower’s London office is seeking an Office Manager to be the first point of contact for visitors and staff, ensuring a professional, welcoming front office. You will oversee reception, guest experiences, meeting room coordination, and inventory in a fast-paced environment.

The ideal candidate is proactive, highly organized, and capable of juggling multiple priorities. 3+ years in receptionist/administrative roles, excellent communication, and solid Microsoft Office skills are essential.