London Office Experience Lead

Apply; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Harvey is seeking a London-based Workplace Coordinator to support the day-to-day office operations, onboarding, events, and facilities. You will be a central point of contact for employees, guests and building management, working closely with the Workplace Manager, People Ops, and IT to maintain a welcoming, efficient office environment.

This is an in-office role with Monday–Friday presence, contributing to a culture of warmth, structure, and inclusivity as Harvey scales.

Qualifications

• 3+ years of experience in an office coordination, workplace support or administrative role.
• A genuine passion for creating great workplace experiences and making people feel welcome.
• A proactive, can-do attitude — you notice what needs to be done and take initiative without being asked.
• Strong organisational skills with the ability to manage multiple tasks and priorities with care and attention to detail.
• Great interpersonal and communication skills — you're approachable, reliable and someone people naturally feel comfortable coming to for help.
• Some experience supporting vendor relationships or coordinating across multiple teams.
• Comfortable working in a fast-paced environment where priorities can shift quickly and no two days look the same.

Responsibilities

• Workplace Operations: Support the day-to-day running of the London office, helping to ensure the space is clean, stocked, safe and operating smoothly at all times.
• Be the first point of contact for employees, visitors and candidates — assisting with building access, event requests and the employee experience with warmth and professionalism.
• Handle packages, deliveries and day-to-day employee requests, escalating where needed.
• Track and respond to workplace tickets in a timely manner, ensuring requests are actioned promptly and escalating to the appropriate team where needed.
• Assist with office hospitality including lunch ordering, catering coordination, snacks, beverages and kitchen operations.
• People & Culture: Assist with EMEA onboarding coordination — including catering, swag and office tours to help ensure new hires have a great introduction from Day 1.
• Support the planning and execution of events that build connection: team lunches, all-hands, happy hours and company gatherings, working closely with the Workplace Manager on larger events and offsites.

Skills

Office coordination

Event support

Customer service

Job description

Harvey is seeking a London-based Workplace Coordinator to support the day-to-day office operations, onboarding, events, and facilities. You will be a central point of contact for employees, guests and building management, working closely with the Workplace Manager, People Ops, and IT to maintain a welcoming, efficient office environment.

This is an in-office role with Monday–Friday presence, contributing to a culture of warmth, structure, and inclusivity as Harvey scales.