London Location & Office Experience Lead

Ramboll3; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

27 days annual leave plus bank holiday

Matched pension contributions

Private medical cover and life assurer

Flexible work environment

Job summary

Ramboll London is seeking a Location Support Coordinator / Office Manager to provide professional, efficient office support to UK offices from a central team. You will be responsible for everyday facilities tasks, IT & Legal support and HSEQ compliance while ensuring a well-run, welcoming office environment where teams can deliver exceptional work.

This on-site role requires organisational excellence, strong MS Office skills, and the ability to coordinate with FM providers, contractors, and

Qualifications

• Excellent planning and organising skills.
• Proficient in MS Office (Word, Excel, Outlook, Teams).
• Strong communication skills, responsive and flexible.
• Ability to build internal and external relationships.
• Ability to multi-task and work under pressure.
• Ability to think and demonstrate continuous improvement.

Responsibilities

• Deliver a positive visitor experience and maintain sign-in protocols.
• Promote professional behaviours and assist with office smooth running.
• Manage front of house, desk bookings, car park and reception duties.
• Coordinate meeting rooms, AV, IT support, catering, and refreshments.
• Log tickets and assist with helpdesk requests for clients and visitors.
• Liaise with FM provider, cleaners, and maintenance contractors.
• Support annual contractor reviews and KPI/SLA meetings.
• Assist with new starter setup and induction processes.
• Oversee stationery, kitchen duties, and coffee machine maintenance.
• Use Maconomy for purchases, invoices and asset provisioning.
• Assist on-site events coordination (catering, bookings, parking).
• Maintain auditable records and health & safety compliance.

Skills

MS Office

Planning & Organizing

Communication

Relationship Building

Multi-tasking

Continuous Improvement

Tools

Office admin tools

Job description

Ramboll London is seeking a Location Support Coordinator / Office Manager to provide professional, efficient office support to UK offices from a central team. You will be responsible for everyday facilities tasks, IT & Legal support and HSEQ compliance while ensuring a well-run, welcoming office environment where teams can deliver exceptional work.

This on-site role requires organisational excellence, strong MS Office skills, and the ability to coordinate with FM providers, contractors, and