Front-of-House & Office Experience Coordinator

Ramboll; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

27 days annual leave plus bank-hols

Matched pension contributions

Private medical cover and life cover

Flexible work environment

Job summary

Ramboll in London is seeking a Client Relations Coordinator to deliver a professional front of house experience at our city office. This on-site role supports visitors, book meeting rooms, manages desk bookings, and coordinates IT and facilities tasks to keep the office running smoothly.

You will work as part of a central Location Support team, ensuring GDPR compliance, health and safety standards, and a welcoming environment that reflects Ramboll's culture and attention to detail.

Qualifications

• Excellent planning and organizing skills.
• Proficient in MS Office (Word, Excel, Outlook, Teams).
• Strong communication and relationship-building abilities.

Responsibilities

• Deliver a positive visitor experience with sign-in and GDPR adherence.
• Lead professional front-of-house operations and manage desk bookings.
• Coordinate meeting room setup, AV, catering, and IT support as required.
• Assist with reporting via helpdesk systems and document auditable records.
• Liaise with facilities providers, cleaning teams, and maintenance engineers.
• Provide on-site support for new starters and office induction processes.

Skills

Planning

MS Office

Communication

Relationship-building

Multi-tasking

Continuous improvement

Job description

Ramboll in London is seeking a Client Relations Coordinator to deliver a professional front of house experience at our city office. This on-site role supports visitors, book meeting rooms, manages desk bookings, and coordinates IT and facilities tasks to keep the office running smoothly.

You will work as part of a central Location Support team, ensuring GDPR compliance, health and safety standards, and a welcoming environment that reflects Ramboll's culture and attention to detail.