London IT Engineer — AI-Native Ops & Automation

Cognition; Greater London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Cognition is seeking an IT Engineer to own the employee technology experience in our London office while helping scale Cognition's global IT operations. This in-person role requires working from the London office five days a week and focuses on secure, reliable technology and responsive support.

You will build tooling, automate workflows, and partner with the global IT team to support rapid regional growth.

Qualifications

• 3+ years in IT engineering, systems administration, or related role.
• Bachelor's degree or equivalent practical experience.
• Hands-on IT support in an onsite environment.
• Deep familiarity with modern workplace IT and at least two disciplines.
• Experience administering identity, SaaS, or collaboration platforms (Okta, Google Workspace, Slack, GitHub, Zoom, Microsoft 365).
• Scripting or IaC skills (TypeScript, Python) or equivalent depth.

Responsibilities

• Own the employee and office IT experience across devices, applications, access, conferencing, and workplace technology.
• Own reliability, networks, conferencing, vendor coordination, and hardware/software asset lifecycle management.
• Build repeatable standards and automation for lifecycle, access reviews, and provisioning.
• Administer identity, SaaS, and collaboration platforms (Okta, Google Workspace, Slack, GitHub, Zoom, Microsoft 365).
• Develop scripts and tooling in TypeScript or Python; connect systems via APIs to reduce manual work.

Skills

IT engineering

Systems administration

Technical support

Ownership

Service orientation

Builder mindset

Networking fundamentals

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Okta

Google Workspace

Slack

GitHub

Zoom

Microsoft 365

Infrastructure as Code

Job description

Cognition is seeking an IT Engineer to own the employee technology experience in our London office while helping scale Cognition's global IT operations. This in-person role requires working from the London office five days a week and focuses on secure, reliable technology and responsive support.

You will build tooling, automate workflows, and partner with the global IT team to support rapid regional growth.