London Business Admin Apprentice - Front Desk & Ops Growth

Mercer & Hole Chartered Accountants; Greater London; On-site; GBP 12,000 - 16,000; Full time

Job summary

Mercer & Hole Chartered Accountants in London are seeking a motivated Business Administration Apprentice to support our administration team and reception. You will learn to manage diaries, prepare correspondence, onboard clients, and handle document filing using our software systems, while delivering excellent client service.

This apprenticeship offers hands-on experience across our firm’s functions, with emphasis on organisation, IT literacy, and professional communication.

Qualifications

• 5 GCSEs at grade A-C including Maths and English.
• Three years work experience with at least 1 year full-time – office preferred.
• Excellent written, oral communication and interpersonal skills.

Responsibilities

• Manage diaries, meetings, and catering arrangements.
• Draft correspondence from templates and complete client onboarding.
• File accounts and confirmation statements using software.
• Prepare Excel workbooks and maintain technical resources.
• Coordinate training, events, and marketing/charity activities.
• Answer calls and greet visitors professionally.
• Handle mail, manage client records, and maintain document security.

Skills

MS Office

Communication

Organisational skills

Reception experience

Education

5 GCSEs A-C including Maths & English

Tools

Excel

PowerPoint

Job description

Mercer & Hole Chartered Accountants in London are seeking a motivated Business Administration Apprentice to support our administration team and reception. You will learn to manage diaries, prepare correspondence, onboard clients, and handle document filing using our software systems, while delivering excellent client service.

This apprenticeship offers hands-on experience across our firm’s functions, with emphasis on organisation, IT literacy, and professional communication.