London-Based Operations Admin Coordinator

BBC; Greater London; Presencial; GBP 22 000 - 27 000; Tempo integral

Resumo da oferta

BBC is seeking an Operations Administrator to join the Digital Operations team in London. The role provides essential administrative, reporting and operational support to keep the division running smoothly within the Business Services group.

You will manage requests, maintain documentation, coordinate processes and support colleagues across technology, finance and people services, ensuring efficient service delivery and positive user experiences.

Qualificações

• Experience in administrative, operational or business support roles in fast-paced environments.
• Strong organisational skills with ability to manage multiple priorities and complete tasks.
• Proactive, self-motivated with ability to investigate issues and seek solutions.
• Excellent written and verbal communication for cross-team collaboration.
• Strong attention to detail and confidence with digital systems and MS Office.

Responsabilidades

• Provide efficient administrative support to the Business Services team and manage requests per processes and SLAs.
• Manage shared inboxes, coordinate operational requests and track tickets across departments.
• Maintain accurate documentation, trackers and SharePoint resources for easy access.
• Support reporting activities by gathering and distributing operational data and reports.
• Assist onboarding/offboarding and project activity, supporting business continuity during peak periods.

Conhecimentos

Organisational skills

Communication skills

Proactive mindset

Problem solving

Attention to detail

Descrição da oferta de emprego

BBC is seeking an Operations Administrator to join the Digital Operations team in London. The role provides essential administrative, reporting and operational support to keep the division running smoothly within the Business Services group.

You will manage requests, maintain documentation, coordinate processes and support colleagues across technology, finance and people services, ensuring efficient service delivery and positive user experiences.