Logistics Support Advisor

Acu-IT.net; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the dairy industry is seeking a Logistics Support Advisor for their Leeds office. The role involves supporting logistics through reporting and compliance management, with a focus on process adherence and financial impacts. Candidates should have experience in FMCG logistics and be detail-oriented. The position offers competitive benefits and a dynamic work environment.

Benefits

Competitive salary, paid monthly

33 days annual holiday

Bonus scheme

Double life assurance

Company pension scheme

Access to Müller Rewards discount scheme

Free onsite secured parking

Qualifications

• Experience in FMCG logistics operations preferred.
• Ability to generate effective reports and analysis.

Responsibilities

• Support logistics function through reporting and analysis.
• Manage delivery issues and report on stock availability.
• Ensure system data is complete and accurate weekly.

Skills

Claims or investigative experience

Experience in transport or delivery roles

Experience in FMCG logistics operations

Ability to generate effective reports and analysis

Organized and detail-oriented

Highly motivated with a pragmatic approach

Tenacity and influencing skills

Curious mindset with a desire to improve business processes

Job description

Company description:

Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller, which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures, and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is also the 7th most chosen brand in the UK.

Job description:

We’re recruiting … Support Advisor

We are recruiting in our Leeds Office for a Logistics Support Advisor.

The purpose of the role is to support the logistics function through clear and accurate reporting, trending, and analysis. Responsibilities include process adherence, compliance management, and support for week closures and understanding financial impacts.

Contract – Full Time / Permanent

Location - Leeds Depot (WF6 1RY)

Key Responsibilities:

• Consolidate all sites' daily performance data, record, track, and trend
• Manage and report delivery issues via a team mailbox and telephone calls
• Record and manage delivery failures and redeliveries
• Manage and process delivery charges and amendments
• Create and distribute daily/weekly reports
• Collate and escalate non-adherence issues and report progress
• Identify and report on stock availability by sites daily, including shortages and reasons
• Download weekly KPI reports
• Track vehicles for live delivery updates and analyze delivery volumes and timings
• Monitor vehicle fill adherence and identify opportunities
• Coordinate with CSC on daily performance and adherence
• Report on waste, tipping, mass balances, and loads for disposal
• Ensure turnaround time adherence at manufacturing sites and customer delivery points
• Ensure system data is complete and accurate weekly
• Record and manage customer complaints

Shift Patterns:

• Five-day rotating shifts over seven days, including weekends and bank holidays
• Start and finish times vary between 7AM - 6PM

Key Skills & Experience:

• Claims or investigative experience
• Experience in transport or delivery roles
• Experience in FMCG logistics operations
• Background in stock and systems preferred
• Ability to generate effective reports and analysis
• Knowledge of the dairy industry is a plus but not essential
• Experience working towards KPI targets
• Organized and detail-oriented
• Highly motivated with a pragmatic approach
• High integrity and objectivity
• Tenacity and influencing skills
• Curious mindset with a desire to improve business processes
• Ability to produce meaningful insights from multiple sources

Benefits:

• Competitive salary, paid monthly
• 33 days annual holiday
• Bonus scheme
• Double life assurance
• Company pension scheme
• Access to Müller Rewards discount scheme with over 800 discounts
• Team pride and achievement recognition
• Free onsite secured parking