Logistics Specialist

Sharp Services, LLC; Rhymney; On-site; GBP 32,000 - 45,000; Full time

Job summary

Sharp Clinical Services (UK) Ltd. in Rhymney, Wales, is seeking a Logistics Specialist to coordinate international shipments, act as the main client contact, and ensure compliant documentation and timely deliveries for clinical supply chains.

You will manage shipping records, liaise with couriers, brokers, and internal teams, and ensure adherence to GMP/GDP standards while supporting ongoing projects and client requirements.

Qualifications

• Logistics/import/export experience required.
• Knowledge of trade regulations, HMRC rules and Incoterms.
• Experience preparing shipping and customs documents.
• Client or account management with clear communication.
• MS Office proficiency, especially Excel.

Responsibilities

• Act as main contact for allocated clients and studies, providing updates.
• Coordinate international shipments from origin to destination with couriers and brokers.
• Prepare, review and manage shipping and customs documentation (invoices, bills of lading, declarations).
• Classify goods and assist with duties and taxes per HMRC and trade regulations.
• Manage logistics for distribution projects including retrieval, return and destruction of trial materials.
• Review project info, identify missing data, and provide shipping advice per agreements.
• Maintain reports and invoicing, escalate delays and propose solutions.
• Follow company SOPs, client instructions and GMP/GDP requirements.
• Support wider projects as needed.

Skills

Client management

Communication skills

Organization & detail

Excel

Trade regulations

Tools

SAP

Job description

Job Title: Logistics Specialist

Department: Warehouse/Logistics

Location: Sharp Clinical Services (UK) Ltd.

Summary:

Sharp is a global leader in clinical supply chain services and pharmaceutical packaging, supporting pharma and biotech clients from early-phase trials through to commercial launch. We are recruiting a Logistics Specialist to join our team in Rhymney, Wales. Acting as the main contact for allocated clients and studies, you will coordinate compliant, accurate and timely international shipments while delivering a high standard of customer service.

Duties and Responsibilities:

• Serve as the main contact for allocated clients and studies, providing clear updates and coordinating meetings or calls as required.
• Coordinate international shipments from origin to destination, working with couriers, freight forwarders, customs brokers, depots and relevant agencies.
• Prepare, review and administer accurate shipping and customs documentation, including invoices, bills of landing and customs declarations.
• Classify goods and support the correct calculation of duties and taxes, ensuring compliance with HMRC requirements and international trade regulations.
• Manage the logistics requirements of allocated distribution projects and depots, including the distribution, retrieval, return and destruction of clinical trial materials.
• Review project information, identify missing data or documentation, and provide shipping advice in line with client requirements and technical agreements.
• Maintain reports and invoicing information, escalating delays and recommending practical solutions.
• Follow Sharp policies, SOPs, client instructions and applicable GMP and GDP requirements.
• Support wider projects when required.

Essential:

• Relevant logistics, import/export or freight-forwarding experience.
• Working knowledge of international trade regulations, customs procedures, Incoterms and HMRC import/export requirements.
• Experience preparing and checking shipping and customs documentation.
• Client or account management experience, with clear written and verbal communication skills.
• Strong organisation, accuracy and attention to detail, with the ability to manage multiple priorities.
• Proficiency in Microsoft Office, particularly Excel.

Preferred:

• Experience in a regulated healthcare, pharmaceutical or clinical trials environment.
• SAP experience.
• Dangerous Goods training.
• A valid driving licence.

General:

• This job specification is not exhaustive and may change following discussion with the post holder.
• Occasional UK and international travel may be required.
• All employees must meet their health and safety and dignity at work responsibilities.

Sharp is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, sex disability, sexual orientation, race religion or belief.