Logistics Specialist

Sharp Clinical UK; Rhymney; On-site; GBP 32,000 - 42,000; Full time

Job summary

Sharp Clinical Services (UK) Ltd. in Rhymney, Wales, invites applications for a Logistics Specialist to manage international shipments and serve as the primary contact for allocated clients and studies.

You will ensure compliant, timely deliveries while maintaining high levels of customer service, liaising with couriers, brokers and internal teams in a fast-paced environment.

Qualifications

• Experience in logistics coordination and handling international shipments.
• Understanding of import/export regulations, HMRC requirements and Incoterms.
• Strong written and verbal communication with clients or study teams.
• Excellent organizational abilities with attention to detail and ability to manage multiple tasks.

Responsibilities

• Serve as main contact for allocated clients and studies, providing updates and coordinating meetings.
• Coordinate international shipments from origin to destination with couriers, forwarders, brokers and agencies.
• Prepare and review shipping and customs documentation (invoices, packing lists, customs declarations).
• Classify goods and assist with duties and taxes, ensuring compliance with HMRC and international trade rules.
• Manage distribution projects and depots including goods retrieval, destruction, and returns.
• Review project data, identify gaps, and provide shipping guidance per client requirements.

Skills

Logistics coordination

Import/Export knowledge

Client management

Communication skills

Attention to detail

Tools

Excel

SAP

Job description

Job Title: Logistics Specialist Department: Warehouse/Logistics Location: Sharp Clinical Services (UK) Ltd.

Summary

Sharp is a global leader in clinical supply chain services and pharmaceutical packaging, supporting pharma and biotech clients from early-phase trials through to commercial launch. We are recruiting a Logistics Specialist to join our team in Rhymney, Wales. Acting as the main contact for allocated clients and studies, you will coordinate compliant, accurate and timely international shipments while delivering a high standard of customer service.

Duties and Responsibilities

• Serve as the main contact for allocated clients and studies, providing clear updates and coordinating meetings or calls as required.
• Coordinate international shipments from origin to destination, working with couriers, freight forwarders, customs brokers, depots and relevant agencies.
• Prepare, review and administer accurate shipping and customs documentation, including invoices, bills of landing and customs declarations.
• Classify goods and support the correct calculation of duties and taxes, ensuring compliance with HMRC requirements and international trade regulations.
• Manage the logistics requirements of allocated distribution projects and depots, including the distribution, retrieval, return and destruction of clinical trial materials.
• Review project information, identify missing data or documentation, and provide shipping advice in line with client requirements and technical agreements.
• Maintain reports and invoicing information, escape delays and recommend practical solutions.
• Follow Sharp policies, SOPs, client instructions and applicable GMP and GDP requirements. Support wider projects when required.

Essential

• Relevant logistics, import/export or freight-forwarding experience.
• Working knowledge of international trade regulations, customs procedures, Incoterms and HMRC import/export requirements.
• Experience preparing and checking shipping and customs documentation.
• Client or account management experience, with clear written and verbal communication skills.
• Strong organisation, accuracy and attention to detail, with the ability to manage multiple priorities.
• Proficiency in Microsoft Office, particularly Excel.

Preferred

• Experience in a regulated healthcare, pharmaceutical or clinical trials environment.
• SAP experience.
• Dangerous Goods training.
• A valid driving licence.

General

• This job specification is not exhaustive and may change following discussion with the post holder.
• Occasional UK and international travel may be required.
• All employees must meet their health and safety and dignity at work responsibilities.

Sharp is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, sex disability, sexual orientation, race religion or belief. Sharp has been delivering safe, high-quality, contract packaging and clinical trial services to the world’s biggest healthcare brands for more than 65 years. Our employees work from 9 state-of-the-art facilities and share our vision of delivering world-class services in clinical trial, commercial packaging, design and technology services for our clients. You will be joining the Sharp Clinical team at a time when we have moved to a new 110,000 square foot state-of-the-art facility following a £9million investment from our parent company. We strive to create a work environment in which all people are encouraged to use their skills to their optimum; free from discrimination or intimidation. Do you want to be part of a global team helping to improve the lives of patients around the world?