Logistics Site Administrator & KPI Reporter

Culina; Swadlincote; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual Leave 28 days

Pension scheme

Life Assurance

Wellness – EAP

Eye Care

Rewards & Recognition

Employee discounts

Job summary

The Pallet Network, part of the Culina Group, is hiring a Site Administrator in Swadlincote for a full-time role. You will support the Network Development and Commercial teams with documents, reports, and onboarding activities, ensuring accurate records and timely KPI delivery.

Role includes managing POs/invoices, contributing to partner recruitment campaigns, and assisting marketing and events planning. Competitive salary and benefits package offered.

Qualifications

• Proficient in providing high-level administrative support, including document management, reporting, and KPI tracking.
• Experience in a support role within a commercial or network development team, ideally within logistics or partner-driven industries.
• Experience using CRM platforms and in-house tools, with ability to support the Commercial Director in managing these systems.
• Capable of conducting area research for partner recruitment and sales using tools like Hubspot and Fame, interpreting data to support strategic decisions.
• Ability to produce accurate documents, data, and reports, ensuring quality in partner contracts, recruitment packs, and other critical materials.
• Excellent written and verbal communication skills to liaise with TPN partners and internal teams.

Responsibilities

• Provide full administrative support to Network Development team, Commercial department and Senior Management team.
• Support recruitment of new partners by producing documents, data, reports and KPIs including: Partner Contracts, Process Changes, Recruitment Packs including non-disclosure agreements, Area profiles and maps, Recruitment Campaigns.
• Support new Partner onboarding and corporate customer onboarding, setup and implementation activities, ensuring all documentation and system requirements are completed.
• Manage and support purchase orders (POs), invoices, finance administration and query resolution.
• Produce, maintain and distribute KPI reporting for Partners, Customers and 444 activity.
• Assist with external marketing on behalf of TPN and their Partners.
• Support the Commercial Director in managing in-house platforms.
• Assist and support the Marketing Manager with the planning and organisation of Partner events.
• Maintain accurate records, reports and management information to support operational and commercial decision making.
• Service failure administration - RNM's to provide adjudication outcome.

Skills

Administrative support

CRM platforms

KPI reporting

Data reporting

Communication

Event planning

Recruitment campaigns

Partner onboarding

Hubspot

Fame

Tools

Hubspot

Fame

Job description

The Pallet Network, part of the Culina Group, is hiring a Site Administrator in Swadlincote for a full-time role. You will support the Network Development and Commercial teams with documents, reports, and onboarding activities, ensuring accurate records and timely KPI delivery.

Role includes managing POs/invoices, contributing to partner recruitment campaigns, and assisting marketing and events planning. Competitive salary and benefits package offered.